Privacy Policy

Entrinsia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, products, and services.

By accessing or using Entrinsia’s platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information – Name, email address, and other necessary details.
• Payment Information – Collected by our third-party payment processor.
• Uploaded Documents & Data – Used for document storage, AI chatbot queries, and ID validation.

1.2 Information Collected Automatically

• Usage Data – Page visits, feature usage, and interactions.
• Device & Log Data – IP addresses, browser types, and timestamps.
• IoT Sensor Data – Sensor readings for analytics and automation.

1.3 Information from Third Parties

• Identity Verification Providers – Verification results from third-party services.
• Analytics & Performance Tools – Data to analyze user behavior.

2. How We Use Your Information

• Provide and improve our platform, AI tools, and document management solutions.
• Authenticate users and verify identities for security and compliance.
• Process transactions and manage billing.
• Monitor and optimize IoT sensors for real-time insights.
• Detect and prevent fraud, abuse, and security threats.
• Communicate important updates and service notifications.

3. How We Share Your Information

• Service Providers – Cloud storage, payment processors, and compliance partners.
• Legal Requirements – Disclosures as required by law.
• Business Transfers – In case of mergers or acquisitions.

4. Interfacing with Third-Party Compliance & Data Systems

Entrinsia integrates with third-party data providers, such as METRC, to facilitate regulatory compliance on behalf of users.

• Transmit required compliance data (e.g., inventory, transactions, reporting).
• Retrieve data from regulatory systems for accurate tracking.
• Automate data submissions to reduce manual effort.

Users must provide authorization before Entrinsia can interact with third-party compliance platforms on their behalf. Compliance data remains the responsibility of the user.

5. Data Security & Retention

We implement encryption, access controls, and monitoring to protect user data.

Data Retention: We retain data only as long as necessary for legal and operational purposes.

Data Security: We take your security and privacy seriously. Our platform is built with industry-leading encryption and advanced access controls to ensure your information remains protected at all times.

• ✅ End-to-End Encryption – All data is encrypted in transit and at rest, preventing unauthorized access.
• ✅ Strict Access Controls – Your information is only accessible to you and those you authorize. No one else, including our team, can view your private data.
• ✅ Compliance-Driven Security – We adhere to best practices and regulatory requirements to keep your data safe.
• ✅ Zero-Trust Architecture – We follow a zero-trust security model, ensuring every request is verified before access is granted.
• ✅ No Third-Party Exposure – Your data is never shared or sold. We keep it confidential and protected within our secure infrastructure.

6. Your Rights & Choices

• Access & Correction – Review and update your personal data.
• Data Deletion – Request deletion of your personal information.
• Opt-Out – Disable marketing communications.

7. Cookies & Tracking Technologies

We use cookies for analytics, performance tracking, and improving user experience.

8. Third-Party Services & Links

Our platform may contain links to third-party services. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this policy periodically. If significant changes occur, we will notify users.

10. Contact Us

If you have questions, contact us at:

Email: info@entrinsia.com